ASPR Support

At ASPR AI, we are committed to providing reliable support for our users. Our support team operates Monday through Friday, 8 a.m. to 6 p.m. CST.

First Response SLA:

• For users with a support contract, issues will be addressed within the agreed SLA. For free-tier users, responses will be provided within 24 hours.

Support Channels:

• Submit a Ticket: https://redmine.aspr.ai/projects/aspr-tickets/issues/new (No login access required)
• Email Support: info@aspr.ai
• Knowledge Base: https://redmine.aspr.ai/projects/aspr-tickets/wiki

Please reach out through our support channels for any help, and our team will make sure to resolve it quickly.